Dear Students, Welcome back to a new semester! ITSC is pleased to provide some updates on student support for teaching and learning. 1. User Accounts You have two accounts:· MyHSUo Student number to login eCampus, computers, Wifi, Moodle and SSLVPN.o (Student number)@myhsu.hk to login MS applications (Office, Outlook, etc.) · Google – (Student number)@hsu.edu.hk to login Google applications (Gmail, Drive, etc.) 2.…
Dear Colleagues, Welcome back to a new semester! ITSC is pleased to provide some updates on the support for teaching and learning. 1. User Accounts You have two accounts:· MyHSU o username to login eCampus, computers, Wifi, Moodle and SSLVPN. o (username)@myhsu.hk to login MS applications (Office, Outlook, etc.) ·Google – (username)@hsu.edu.hk to login Google applications (Gmail, Drive, etc.) 2. eCampus and HSUHK App Our portal for…
Dear all, If you have enabled the captioned service, please ignore this message. ITSC will enable 2-factor authentication (2FA) for Microsoft 365 similar to those for Google and eCampus services to strengthen the security protection against identity theft. The implementation will be enforced by phases: All administrative staff by Jan 28 Other staff by Feb 11 After you log…
Dear Colleagues, Welcome back to a new semester! ITSC is pleased to provide some updates on the support for teaching and learning. 1. User Accounts You have two accounts: ⬥ MyHSU – username to login eCampus, computers, Wifi and VPN.⬥ Google – username@hsu.edu.hk to login Google applications (Gmail, Drive, etc.)⬥ MyHSU – username@myhsu.hk to login MS…
Dear Students, Welcome back to a new semester! ITSC is pleased to provide some updates on the student support for teaching and learning. 1. User Accounts You have two accounts: · MyHSU o Student number (e.g. S000001)to login eCampus, computers, Wifi, Moodle and SSLVPN. o (Student number)@myhsu.hk to login MS applications (Office, Outlook,…
Dear Teachers, We have updated some guides for new teachers (see attachments). Others may find them useful as well. You may also download them from: https://drive.google.com/drive/folders/1V4djv5vNkphhU40POkgWC_AfHykv5WiJ?usp=sharing HSUHK User Accounts – eCampus, Google and Microsoft account. eCampus Desktop – University portal and services Moodle – Our learning management system MS Teams – Our platform for online teaching eLab (Teacher) – booking…
Dear Teachers, We are pleased that with better Quiz settings, Moodle has become more stable in the last few days. Kindly refer to the following news on how to set up a Moodle quiz. https://itsc-test.hsu.edu.hk/how-to-set-a-moodle-quiz-to-avoid-service-interruptions/ To provide better support to large scale online tests, ITSC has set up a separate Moodle system (https://online-test.hsu.edu.hk). If you have over…
Dear Teachers, We would like to report some findings on Moodle service interruptions. Please read carefully on how you can set an online Quiz to avoid interruptions. Problems: 1. We find that the server loading surges to 50-70% when a quiz starts and ends, even with 40-100 users. During the quiz, however, the loading is less than 10%.…
