Common situations and suggestions
1. MS Teams participants can only see a black screen instead of your documents
· Set the Sensitivity label to “Public”
2. Notes send to students but cannot open
· Set the Sensitivity label to “Restricted – HSUHK staff and students only“
3. Question papers for online submissions
· Set Sensitivity label to “Public” or save as/export the document as PDF format.
4. Microsoft Documents for non-HSUHK staff or students
· Set the Sensitivity label to “Public“
5. Problems opening Microsoft Documents and cannot solve it quickly
· Use the Online MS Office.
· You can go to http://www.office.com, then login using your MyHSU account.